FAQ

FAQ

How do I order?
On our website, add the products you would like to the shopping cart by clicking “Add to Cart.” Click “Go to cart” and fill in your contact details and credit card information. Our online ordering process is secure, quick and easy and we always respect your privacy.

Which types of payments do you accept?
We currently accept Visa, Mastercard, Discover, and American Express.

How do I cancel my order?
Please call our Customer Service department at 407.290.8860, Monday-Friday 10am-6pm EST.

How do I get fast help?
You can send us an email through our Contact page or speak with one of our customer service representatives by calling us directly at 407.290.8860, Monday-Friday 10am-6pm EST.

How can I be sure my information is safe and secure?
YES. Our orders are processed securely and in compliance with all PCI laws and regulations.

I am currently taking prescription medication, can I use your products?
If you are pregnant, nursing, taking medication, or have a history of heart conditions we suggest consulting with a physician before using any Infinite Labs products.

How do I know your products will provide the benefits discussed on this website and in advertisements?
The FDA does not allow dietary supplement companies to claim that their products in any way help treat or prevent disease. They may, however, refer to their products’ effects on the “structure or function” of the body or the “well-being” of the user. The FDA requires that such claims be substantiated. Scientific substantiation for the claims made for the ingredients in Infinite Labs products may be found by searching for specific ingredients in research databases like those available from the NCBI.

Where do the ingredients in your products come from?
The ingredients found in Infinite Labs products come from countries around the world. This is consistent with our dedication to supporting economies around the world.